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Privacy Policy

Effective Date: 10.07.2025 This Privacy Policy describes what personal data we collect, how we process, store, and protect it when you use the online quest service algarve-quest.com, (https://algarve-quest.com/) including payments via Stripe. By using our website, you agree to this Policy.

1. Who We Are

2. Data We Collect

When using the site: • Full name • Email • City/country of residence (optional) • Activity history (quest participation, comments, reviews) • IP address, browser, and device (collected automatically) When paying via Stripe: • Name and email (if not provided earlier) • Payment details (card type, date, amount) ⚠️ We do not store or directly process bank card data. All payments are securely processed by Stripe in accordance with international security standards (PCI DSS).

3. Purpose of Data Processing

We use your data to: • Register and provide access to quests • Process payments and unlock paid content • Send notifications (e.g., quest status, new quests — only with your consent) • Improve the service (statistics, analytics, technical optimization) • Fulfill legal obligations (accounting, taxes)

4. Legal Basis

We process your data based on: • Your consent • Contractual necessity (e.g., after payment) • Legitimate interests (e.g., improving the service) • Legal obligations (e.g., tax record keeping)

5. Payments via Stripe

We use Stripe, Inc. (USA) to process payments. Stripe may collect: • Name • Email • Card details (number, expiry date, CVC) • IP address and browser information Stripe complies with GDPR, CCPA, PCI DSS. More info: https://stripe.com/privacy

6. Data Sharing & Storage

Your data may only be shared with: • Trusted services (Stripe, analytics, email providers) under confidentiality agreements • Public authorities — only if legally required • Outside the EU — only with adequate safeguards (e.g., EU Standard Contractual Clauses) Data is stored: • As long as necessary to provide the service • Or as required by law (e.g., financial records up to 5 years)

7. Your Rights

You have the right to: • Request a copy of your data • Correct or delete your data • Withdraw consent at any time • Restrict or object to processing • File a complaint with a supervisory authority (e.g., in Portugal/EU) To exercise your rights, contact: Algarvequest@gmail.com

8. Cookies & Analytics

We use cookies and analytics tools (e.g., Google Analytics) to: • Ensure site functionality • Analyze user behavior • Improve content and user experience You can manage cookies in your browser settings.

9. Security

We implement technical and organizational measures such as: • SSL encryption • Access restrictions • Using only trusted services (e.g., Stripe)

10. Policy Changes

This Policy may be updated. The latest version will always be available at: https://algarve-quest.com/privacy For significant changes, we will notify you by email or via the website.

Contact

For privacy-related questions: Email: Algarvequest@gmail.com